Monday, 14 May 2012

PIN's, Proxy's and Passwords

In the library we are all subject to an assortment of usernames, passwords and PIN's for access to the Library catalogue and e-resources.

The most important one is the Library PIN. 

Accessing E Resources off campus or your Library Account requires a PIN. You will recognise this access screen because you will be asked for a PIN on a screen that will look something like this...


Visit the Library home page and click on the “My Library Login” button.

You will be asked to verify your surname, Student or staff number and then elect a PIN for allowing access.  A successful PIN would be any 6 digit (numerical) Personal Identification Number (PIN) you would like to use. After clicking "Submit" you will be prompted to verify the PIN. This service acts to protect against possible unauthorised use of your account.

You can also reset your PIN (if you forgot the number) via the Library catalogue help screens:

Remember that the Library system uses your University email address so please check your Wits email account for reminders and messages.

If you need any further help with Library PIN setup and use you can contact your nearest Librarian for help OR send a message to "Ask a Librarian".

If you have ANY problems with creating a PIN or there is an error message that pops up please ask your Librarian for help.


The Proxy password is a completely different type of password. The proxy is always the first username and password you will require to use any University or Library computer. If you already have access to the Internet you have successfully entered the proxy password and should have no problem accessing anything else (if you have a PIN that is...)

For any help with the proxy password you must contact CNS Helpdesk. Unfortunately the Library can not help with lost proxy passwords or any access problems you might have.

to contact the CNS helpdesk  you can either send an email to or call 011 717 1717.  You can also visit the CNS Helpdesk in Senate House on the 2nd floor for help.